FAQ

All
FAQ

How do you pack the equipment?

We pack the equipment one by one with bubble mat and PP film.

Can you design the equipment as our likes?

Yes, we have our designers,you can send us the size info of the playground area.Our designers can design the equipment as your like And try to within your budget.

Do you have MOQ limit of the equipments?

We didn't have the MOQ limit, one set is ok and we sell to you.

Would you attend the fair to show your products?

Yes, we will attend the international fair to show our productsSuch as China Canton FairUSA IAAPA FairAnd other fairs around the world.

Can i only buy some spare parts from you?

Yes, it is ok We also sell our spare parts seperately.But the price will be little higher then the full complete items.

Your products can installed under the cold weather?

Yes, it is ok in the winter of the snow, can be ok under the weather of -40.

The equipment can installed under hot weather?

Yes, it is ok even in hot weather, such as south africa, nigeria, it is ok in the temperature of 60.

Can i delivery the goods from other supplier to your factory? then load together?

Yes, it is ok and you can let them cargo the items to our factory.We can load together in the container.

Can i transfer the money to you then you pay to other supplier?

Yes,it is ok.You can transfer the US dollors to us together to save the bank charge on your side.And we can pay RMB to your other supplier,then cargo the goods to usWe can clear the custom for you.

Which certificate you have to your equipment?

We have TUV,SGS and CE certificate to the printing machine.

What standard of your equipment produce?

We produce the equipment as the Europe TUV quality requirements.

Do you have detailed and professional installation manual?

Yes.The installation is an issue of common concern for building indoor play center, that’s why our engineers and designers devote lots of time to improving the installation manual. Now together with installation video, the manual is detailed enough for our clients to install accordingly step by step. And our team is always ready to help solve any problem you encounter during the installation till...

How many years of your company doing this equipment?

Our chairman had been in this market had been for 20 years.And our factory started from 15 years ago.We are  experienced factory.

Where is your factory located?

We are the factory that located at Wenzhou City, Zhejiang Province.